Cancellation policy

Purchase Options Cancellation Policy

At Sass & Sip Coffee Co., we want you to love your coffee subscription. Here's how cancellations work:

Cancelling Your Subscription You may cancel your subscription at any time before your next scheduled order date. To cancel, log in to your account at sassandsipcoffeeco.com and manage your subscription, or contact us at sassandsipcoffeeco@gmail.com.

When Cancellations Take Effect Cancellations made before your next billing date will take effect immediately and you will not be charged for the upcoming order. Cancellations made after a billing date has processed will apply to the following cycle — the current order will ship as scheduled.

Pausing Your Subscription Not ready to cancel? You can pause your subscription for up to 90 days by contacting us at sassandsipcoffeeco@gmail.com.

Refunds on Subscriptions If you are charged for an order you intended to cancel, please contact us within 48 hours at sassandsipcoffeeco@gmail.com and we will do our best to resolve it.