Shipping policy

Shipping Policy

Thank you for shopping with Sass & Sip Coffee Co.! Here's everything you need to know about how we get your order to you.

Processing Time All orders are processed within 2–5 business days. Orders placed on weekends or holidays will begin processing the next business day.

Shipping Rates & Delivery Merchandise shipping rates are calculated at checkout. Available shipping options depend on the items in your order and your destination.

Free Shipping We offer free standard US shipping on coffee, coffee pods, samplers, and tea, with no minimum order. Merchandise shipping charges apply and are calculated at checkout, including for orders that also contain coffee or tea.

International Shipping We ship to many international destinations. International orders may be subject to customs fees, duties, and taxes, which are the responsibility of the customer.

Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number.

Lost or Damaged Orders If your order arrives damaged or is lost in transit, please contact us at sassandsipcoffeeco@gmail.com within 7 days of the expected delivery date and we'll make it right.